Country Glass Company Inc
  FAQ's for Commercial Glass


Do you have same-day service?

Is any job too small?

Is any job too large?

Do you carry Plexiglas and Lexan?

Is there such a thing as unbreakable glass?

How does a mirror actually work?

Why is there water and stains inside my insulating glass?

What is "tempered" safety glass?

When should I ask for tempered safety glass?

What is the difference between "framed" and "frameless" shower doors?

What is a replacement window?


Do you have same-day service?

We’re happy to provide same-day service, but it depends on the nature of the service and the availability of a service tech. All of our trucks and techs start the day with a full schedule but with six trucks on the road chances are we are already in your area and would be able to evaluate and secure your glass problem within a reasonable time.


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Is any job too small?

No. We have found that taking care of the small jobs make for very happy customers! We understand that at times a piece of glass for your picture frame is as important as a need for the windshield to be replaced in your car. Little peanuts make big elephants!


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Is any job too large?

Actually yes, but please feel free to ask before you go elsewhere. We know our limitations and will be completely honest with you. At times we will even be able to refer you to someone reputable.


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Do you carry Plexiglas and Lexan?

Yes, we carry these acrylics. There are many acrylics that vary in thickness and colors. Call us and explain your project and we’ll be happy to help you.


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Is there such a thing as unbreakable glass?

No. If you can see through it, it can break. Some glass products are more durable than others. Let us know the application you are using it for and we will direct you to the right product.


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How does a mirror actually work?

Mirror starts out as regular clear glass. A reflective coating is applied to one surface and then coated again to protect the delicate reflective coating. Today’s mirrors are electro-plated, which makes the delicate portion very durable. A good quality mirror has a 20-year warranty from defects to the reflective coating.


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Why is there water and stains inside my insulating glass?

Insulating glass is two panes of glass sealed together with an air space between the two panes. This air space creates the insulating value. Over time the seal breaks down and allows moist air to penetrate the seal and condensate, creating water and stains. The only remedy is to replace the insulating glass with a new factory fabricated piece.


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What is "tempered" safety glass?

Tempered glass is a heat-treated glass that is ten times stronger than regular glass. If tempered glass does break it will shatter into small dime-size pieces unlike the long shards of regular glass. Some common uses of tempered glass are car doors, doors in your home and skylights, to name a few.


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When should I ask for tempered safety glass?

Some building codes require it and there are situations where it would be strongly recommended. Let us know the application and we can direct you in the right direction.


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What is the difference between "framed" and "frameless" shower doors?

While it would be simple to say that one has a frame and the other does not, it actually depends on the maker and the model. We carry both and at times fabricate our own to your custom design. The best explanation would be a "show and tell" in our showroom.


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What is a replacement window?

A replacement window, as seen on television and in newspaper ads, is a window made to be installed without a lot of reconstruction. Better insulating value, no maintenance and easy to clean are some of the most popular reasons that people purchase replacement windows. Country Glass Company is a leading installer of Harvey Replacement Windows. Please visit our showroom or call for a free in-home estimate.


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